Noticeboard

Holiday Closures

The Surgery will be closed the following bank holidays

May bank holidays - Friday 8th May & Monday 25th May 2020

July bank holidays - Monday 13th and Tuesday 14th July 2020

August bank holidays - Monday 31st August 2020 

Christmas bank holidays - Friday 25th December, Monday 28th December 2020 & Friday  1st January 2021

If you require a GP when we are closed you can contact the Lagandoc Out of Hours Service on 028 92 602204

Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the surgery is closed.

 

 


Dromara Surgery

About Us

We are a partnership of six GPs & one salaried GP in General Practice contracted by HSCB to provide NHS services to our patients. The Practice is located on Begney Hill Road in the village of Dromara. Dromara Surgery is involved in the training of Medical Students.

There are seven GPs, a Practice and Deputy Practice Manager, an Office Supervisor, three Nurses, one Healthcare Assistant and a full team of clerical staff to look after the health needs of our patients. We endeavour to provide a relaxed, friendly atmosphere, as well as modern medical facilities in comfortable surroundings with car parking


COVID 19

stop

If you have symptoms please find link below for testing:

www.nhs.uk/ask-for-a-coronavirus-test

We wish to thank our many patients, and people from our local community, who have contributed equipment to the Practice including; scrubs, masks, disposable aprons/gowns, visors and eye equipment, hand sanitizer and not to forget goodies which we love!   We all really appreciate the kindness shown within our community and further afield.

***From Friday 13th March 2020 we are no longer offering morning open surgery or routine afternoon appointments ***

The safety of our patients, staff and GPs is of upmost importance.  Going forward you should NOT visit the surgery unless you have been told to by a member of reception, a nurse or a GP. 

If you have been asked to attend surgery you must wear a mouth/nose covering such as a scarf or mask.  We will now check your temperature on arrival.

If you need to speak with a GP we are now doing telephone triage daily for urgent medical conditions

You must request a telephone consultation between 9 and 11am. If the lists are full you will be asked to call back between 2 -3.30pm.  If the lists are at capacity prior to 3.30pm you will be asked to phone back the next working day so its best to call early.

A GP will phone you back before 6pm -unfortunately at present you cannot specify a GP

To request a call back you must be willing to provide our receptionists with an overview of your symptoms. 

Please be aware that given the present circumstances we now have less GPs working within the practice and therefore we are operating with skeleton cover.  This may continue for some time.

Please visit www.publichealth.hscni.net for the most up to date guidance on coronavirus. 

If you have symptoms such as a cough, fever or loss of sense of smell/taste please DO NOT visit the surgery. 

GPs will only telephone triage those who urgently require medical advice

Sick lines can now be obtained through contacting reception rather than seeing a GP.  Please provide our skilled receptionists with all relevant details - if they are unable to request on your behalf they will phone and ask you to call back when the next telephone triage starts. 

Please do not collect prescriptions at reception but nominate a chemist for collection. Please note during this time chemists require 72 hrs notice before collecting your prescription.

We appreciate this is a difficult time - the safety of our GPs, staff and patients alike is paramount due to the unprecedented nature of this epidemic.  Please work with us in enforcing these guidelines


Repeat Prescribing Line

From June 2019 we have our repeat prescribing line installed. 

Please leave a message with your personal details and the medication you require (including dose and quantity).  This is for repeat medication only - that is medication that is ordered regularly every month and is not an acute or occasional item. 

You must state your preferred chemist and allow a minimum of 48hours for collection. 

Receptionists will no longer be taking repeat prescription requests over the phone.  We hope the repeat prescribing line will help our patients get better access to Practice services  

Repeat Prescribing Online

Rather than having to ring in to order repeats, why not try our online repeat prescriptions ordering service - once set up, it will allow easy reordering and even send you an email reminding you when your next prescription is due.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.  NOTE: Prescriptions are only issued within office hours, so if request is sent online on a Friday, the earliest it will be processed is a Monday

Repeat medications should be requested at least 48 hours before they are needed. It is not fair to people waiting to see a doctor to ask a receptionist to interrupt them to sign a script, so they will be signed only after surgery. For items issued 12 months or more ago you will need to see a GP as you cannot request these over the phone, or alternatively, if available in a pharmacy they can be purchased. 

Some pharmacies collect each day, some once or twice/week. If you cannot wait until the pharmacy collects them, then [on request] it can be collected at reception 1 working day after being ordered. We do not phone/fax routine scripts to pharmacies.

 

GDPR - Your data, privacy and the Law. How we use your medical records

 

What is GDPR?

Our Privacy Notice

 

Fundraising

On Friday 13th December 2019 staff and GPs wore their Christmas jumpers to work; and along with patient donations raised £182.86 which we donated to the Grace Fellowship.  This is towards their Christmas day dinner which they are cooking and serving to vulnerable members of our community.  If you would like further details on how to attend please contact the surgery.  Thank you all for your continued support!

On 22nd October 2019 the GP Partners and Staff of Dromara Surgery participated in a 'Funrave' held to raise funds for Cash for Kids NI.  Our patients also donated and together we managed to raise £472.56!   Thank you to all who contributed. 

On Friday 14th December 2018 we held our annual Christmas Jumper Day in aid of Air Ambulance NI where we raised a total of £307.58.  Thank you to all our patients and staff for your generous donations.

On the 15th and 22nd of December 2017 we held a Christmas Jumper Day in aid of the charity 'Friends of the Cancer Centre.'  Staff, GP partners and patients raised an amazing £246.00!  Thank you to everyone who supported this worthy cause.

GPs and staff participated in a Christmas Jumper Day on 9th Dec '16 and raised £130 with donations also coming from patients. This was donated to the Little Princess Trust - thank you to all involved

GPs & staff walked 10km (Tollymore) on Sat 12th Nov '16 and raised £518 for Chest Heart and Stroke - thank you for all your kind donations to this worthy cause

 

(Site updated 31/07/2020)
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